100% Money Back Guarantee

At Britink our goal is to ensure that 100% of our customers are 100% satisfied 100% of the time. Your experience when shopping with us is very important to us and if it falls short of 100% satisfaction then we have failed ourselves; we don't like failing! If you have any issues with Britink we will do our utmost to rectify them; we don't just say we will, we ensure we do.

Guarantees
We have to start with the boring bits; all our products are guaranteed for 12 months. However, if you experience problems with any of our products, please contact us and we will do our very best to solve the problem.This does not affect your statutory rights.

Complaints
We believe that the goods we offer are of high quality and it is our mission to make every attempt to offer customers the most efficient service we can. However should our goods or services not live up to your expectations then please contact by email, telephone, fax, live chat or write to the address below.

Email
sales@britink.co.uk

Write to us

Customer Service Manager
Britink
Unit 2a/2b, Civic Industrial Park,
Waymills,
Whitchurch,
Shropshire,
SY13 1TT.

Faulty goods - 100% money back guarantee
Should any goods you receive from us prove to be faulty, we will arrange for a replacement or refund - whichever you prefer. Before returning faulty goods to us, please contact us, and we will arrange to cover the cost of returning the faulty goods; a 100% money back guarantee.

Can I exchange unwanted goods?
We all make occasional mistakes. If you order an incorrect item, we will be happy to exchange it within 30 days of purchase. All we ask is that the item is returned in resaleable condition with the packaging unopened.

Can I get a refund on unwanted goods?
Should you decide to return any goods which are not faulty, we will arrange for a full refund of the cost of the goods, providing the goods are unopened, and in a saleable condition. We reserve the right to charge a 15% restocking fee. We will not be able to cover the cost of returning the goods to us.