I am having problems ordering via e-mail otherwise everything is first class. when tel. customer service they were very good also and resolved my issues quickly. I have an Epsom SXW425 and have never had any problems using the copatable Jet Tec inks with it
Ordered at a weekend and arrived by post on the Tuesday morning, superb service. Havedn't needed to use product yet but if previous experience is anything to go by, I will be very well satisfied.
From my experience the colours produced by this Cartridge are as good as if not better than the originals at a fraction of the price - why pay the extortionate prices of HP.
Very competetive pricing and excellent turn around of order.
The ink cartridge was a very good price. I seem to remember that I used to get them by return of post as it were. Still it arrived in time.